My boyfriend and I researched and phone interviewed a few tour providers. We chose Bhutan Luxury Tour because they were very responsive in answering all our questions (itinerary, visa requirements, accommodations etc), usually within 8 hours despite the time difference. We also chose them because their price was very reasonable compared to other providers for the same itinerary.
A few days prior to our departure, we received all the travel documents including the Delhi->Thimphu flight BLT helped us book.
Our NYC->Delhi flight was severely delayed due to a snowstorm in NYC. When we arrived in Delhi, we informed BLT that we could no longer catch our original flight to Thimphu, which departs once a day. We were worried that the next day’s fight wouldn’t have seats available. BLT agent helped us on the other end immediately by physically stopping by the Druk Airline office and obtaining two business class seats (which happened to be available at a low premium). We are very grateful that they went above and beyond on this.
Our tour guide (Sona) and driver (Jigme) are the sweetest, most attentive and funny travel companions. We talked a lot about Bhutan’s history and culture during those long drives. They did all the hikes with us, and carried bottled water and jackets when we were struggling due to the thin air.
I would highly recommend Bhutan Luxury Tour. It’s great service and value